Privacy Policy

This privacy policy covers the Karellen mobile apps for Android and iOS, hereby known as the "app". We only use information in order to improve the services provided by the app. By logging into Karellen, the user declares that he has read, understood, and accepts the following provisions.

Access and Usage

There are two categories of users that login to the app: guardians and kindergarten employees.

Guardians: Apply for access by formal means for each applicable kindergarten.

  • Information in the app about the user: E-mail, national identifier (í. kennitala), and obfuscated passwords.
  • Text messages: Communications between guardian and the student's kindergarten.
  • Absences: Guardians report absences and sick days through the app.
  • Photographs: Guardians are sent push-notifications when a picture is tagged with their child and can view those pictures.
  • View information: Guardians can view information about their students that the teachers make available to them.

Kindergarten employees: Are given access by the kindergarten's administrative team.

  • Information in the app about the user: E-mail, national identifier (í. kennitala), and obfuscated passwords.
  • Text messages: Communications between guardians and the employee's kindergarten.
  • Camera: Employees can take and upload photographs through the app and tag students.
  • Attendance: Employees register students' attendance.
  • Sleep: Register how long a student sleeps.
  • Meals: Register when and what the student eats.

Information Collected through the App

Access to the Phone's Camera

Kindergarten employees have the ability to take photographs through the app and tag those students that appear on the photograph. Camera privileges are only used for the aforementioned purpose.

No photographs are sent from the employee's phone without his or her approval that the photo is of acceptable quality and that the photo should be uploaded (by clicking a button labelled "Send/Upload" or similarly). Employees also have the possibility of selecting and uploading pre-existing photographs already present on the mobile device.

Crash and Error Reports

Occasionally, the app may encounter unintended runtime errors and crashes during normal use of the app. Errors and crashes are logged and automatically uploaded to Premis for diagnostic purposes.

The following information may by present in crash and error reports:

  • Basic information about the phone's operating system, including, but not limited to:
    • Version number
    • Phone model
    • Public IP addresses
  • Any information previously sent through the Karellen web services.
  • Any received push-notifications directed to the app.
  • Actions performed by the user in the app prior to submission of the error report. Actions include timestamps, button presses, swipes, typed text while the app is in the foreground, and UI views made visible to the user.

Crash and error reports are never shared with nor stored on servers operated by 3rd parties.

Communications with 3rd Parties

Karellen utilizes the Google Firebase Cloud Messaging and Apple Push Notification Service services to send push-notifications to users of the app.

Some personally identifiable information may be included in sent push-notifications.

To guardians:

  • Full names of those students the guardian is responsible for.
  • Full name of the kindergarten employees that sent the push-notification.
  • Links to photographs, including those of children.

To kindergarten employees:

  • Full name of guardians that have registered students in the employee's kindergarten, and the full names of those students.

Changes to This Privacy Policy

This privacy policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our privacy policy at any time and you should check this privacy policy periodically. Your continued use of the Service after we post any modifications to the privacy policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified privacy policy.

If we make any material changes to this privacy policy, we will notify you either through the e-mail address you have provided us, or by placing a prominent notice on our website.

If you have any questions about this privacy policy, please contact us.

Last updated: 11th of October 2017